Custom Autenti Integration for WooCommerce
Client
NDA
Industry
Finance
Technologies
WordPressMain benefit
Automated customer identity verification
The Challenge
The client wanted to implement a customer identity verification mechanism with biometrics/selfie before purchasing.
The main challenge was the WooCommerce architecture. By default, when a user is redirected to an external verification service and returns, the system clears the checkout form data. This created a critical security loophole: a fraudulent user could pass the verification with one identity, return to the empty form, and place the order using completely different, unverified details. Our task was to build a mechanism to prevent this manipulation without disrupting the user experience.
How Did We Adress It?
We developed a custom WordPress plugin that integrates the WooCommerce checkout process with the Autenti system. The architecture is built on the Builder design pattern, ensuring highly modular code. This allows any future communication with the Autenti API across the website to be handled seamlessly using reusable objects.
The mechanism encrypts and saves form data before redirecting to the Autenti system. Following verification, the plugin automatically fills in the checkout fields and prevents any modifications – the client can complete the order using only the data verified by Autenti.
What Did The Client Get?
The client received an automated identity verification system that is AML-compliant and protects the store from fraud attempts. Furthermore, the integration closed the critical security gap without affecting conversion. The checkout process remained seamless, and the users can complete the verification without feeling overwhelmed or lost.
The most crucial aspect of the implementation was ensuring simple, intuitive redirection to the verification platform and an easy return to the store. We built the process so that users feel they are simply completing the next step of their order. This prevents process fatigue, which could otherwise lead to cart abandonment.
When To Use This Solution?
When you must comply with strict AML procedures and securely verify customer identities.
When you want to completely eliminate the risk of Identity Fraud in your e-commerce store.
Need a non-standard e-commerce integration?