Support & Maintenance servicesWe support and develop existing websites, shops and web applications
Our services are dedicated to businesses and institutions looking to maintain, administer, upgrade or expand the functionality of their current websites and web applications.
Support and maintenance services
Most activities concerning technical support, including the support and maintenance of websites, e-commerce platforms, and apps, can be contracted out to third parties – external companies or freelancers. It is commonly called IT outsourcing. Instead of internal team building or DIY, one can contract some or all IT processes to the professional programming agency. Such cooperation covers diversified IT services and is useful in a short-term and long-term perspective.
Cooperation with Smartbees
For both models, the cooperation is based on the JIRA notification system, in which we collect all the tasks that we perform. Then at the end of the month, we prepare a report on the completed tasks, which the Customer gets to inspect and accept.
Technical support for the company
Besides the technical support for the external platforms that handle customer relations and online sales, the services cover complex support for internal systems. Such an offer includes both – the development and relief works. This solution may improve, e.g., the work organization, internal communication, or data transfers. Complex support for internal software can streamline the processes and positively impact the overall company's performance.
Smartbees performed a giant experience in Drupal CMS system and helped us to modernize our tender service.
They are good at establishing a strong business relationship with customers.
The partnership approach of Smartbees makes our cooperation an effective and pleasant one. That is why we do not hesitate to contract out new assignments to them.