Support & Maintenance services
Our services are dedicated to businesses and institutions looking to maintain, administer, upgrade or expand the functionality of their current websites and web applications.
Cooperation with Smartbees
For both models, the cooperation is based on the JIRA notification system, in which we collect all the tasks that we perform. Then at the end of the month, we prepare a report on the completed tasks, which the Customer gets to inspect and accept.
Whether through email, phone call or the online „project estimate” form, you let us know the scope of the project and your requirements. Timeframe: 3 minutes!
During the same working day, we will contact you either via email message or phone call to find out more about your project.
We will prepare and send you the offer. How long does it take? It depends on the size of the project.
If our proposal meets your expectations, we can send it immediately.
We are developing the project in line with your specifications. We will contact you to be assured that we are on the right way to fulfil your needs and turn your ideas into reality.
After finishing our development work, we will precisely test the code to be sure that it runs on all cylinders.
After the test phase is finished, we will provide you with the comprehensive documentation describing our work and internal functioning of the modules. It would be helpful in the future in case of further updates and development of the project.
It is almost done! Now it is the time to deliver the project with appropriate documentation. During this stage, we will either implement the project on your server or help your team in this process- depends on your preferences.
After implementation is done, it is always worth to check whether all the functions are just working fine. Certainly, we will execute this for you.
Our services are covered with 30-days, free of charge technical support. If you want to prolonge the validity, fell free to contact us.
Smartbees performed a giant experience in Drupal CMS system and helped us to modernize our tender service.
They are good at establishing a strong business relationship with customers.
The partnership approach of Smartbees makes our cooperation an effective and pleasant one. That is why we do not hesitate to contract out new assignments to them.